Cancellation & Refund Policy

Last updated: March 24, 2026

1. Subscription Commitment

When you subscribe to a Youth Movement Kids Fitness program, you are entering a binding payment commitment. Plans with a fixed payment count(e.g., “$89.99 × 2 payments = $179.98 total”) will charge you exactly that many times and then stop automatically — no action needed. Plans without a fixed count bill monthly until the program’s last session and then auto-cancel. Either way, you will not be charged after the program ends.

This commitment ensures we can maintain consistent class sizes, coach staffing, and the quality of experience for all enrolled children.

2. How the Program Model Works

Understanding our program model is critical before subscribing:

• Fixed schedule: When you subscribe, you select a weekly class time. Your child is automatically enrolled in that same class for every remaining week of the program. The class assignment cannot be changed after booking.
• Use it or lose it: If your child misses a class for any reason (illness, vacation, scheduling conflict, etc.), that class is forfeited. There are no makeups, rescheduling, credits, or refunds for missed classes.
• Late enrollment: You can join anytime during an open program. Billing starts on your enrollment date at the full monthly rate. If you join after the program has started, the number of billing cycles is automatically adjusted based on remaining program duration — you will not be charged for more billing periods than there are classes remaining. Any classes that occurred before your enrollment are not available and will not be refunded or made up.
• No mid-program changes: Plan upgrades, downgrades, class swaps, and schedule modifications are not available once enrollment is confirmed.
• Automatic end:Your subscription automatically cancels after the program’s last session. You do not need to take any action to stop billing.

3. Cancellation Policy

Certain subscription plans are designated as cancellableand allow early cancellation at any time. If your plan is cancellable, you may cancel through your parent portal (Membership → Manage Subscription). Your access continues through the end of your current billing period and you will not be charged for subsequent periods. Whether a plan is cancellable is shown on the plan card at checkout.

For standard (non-cancellable) plans, subscriptions are program-duration commitments and early cancellation is generally not permitted. If you have an extenuating circumstance (family emergency, medical issue, relocation, etc.), you may request a review by contacting us at [email protected]. Include your name, the enrolled child’s name, and the reason for the request. All cancellation requests are reviewed on a case-by-case basis and approval is not guaranteed.

Do not attempt to cancel by disputing charges with your bank or credit card company. Contact us first, and we will work with you to resolve any concerns.

4. Refunds

Refunds are not guaranteed and are evaluated individually. If a refund is approved, it will be processed to the original payment method within 5–10 business days. Partial-month refunds may be prorated at our discretion. Missed classes, regardless of reason, are not eligible for refund.

5. Chargebacks & Unauthorized Disputes

Filing a chargeback or payment dispute with your bank without first contacting Youth Movement is a violation of these terms. If an unauthorized chargeback is filed:

• Your account and your child’s enrollment will be immediately suspended.
• You may be permanently banned from all Youth Movement programs and services.
• We reserve the right to pursue recovery of the disputed amount plus any fees incurred.

We strongly encourage you to reach out to us before taking any action with your financial institution. We are committed to resolving billing concerns fairly and promptly.

6. Program Changes & Cancellation by Us

Youth Movement reserves the right to modify, reschedule, or cancel a program due to insufficient enrollment, staffing changes, or other operational reasons. If we cancel a program, affected subscribers will receive a full refund for any unused portion of their subscription.

7. Contact

For cancellation requests or billing questions, contact us at [email protected] or call (570) 807-0284.